Last updated 12/4/2025
| Telehealth General | |
|---|---|
| This website provides general info on telehealth for providers and patients. | https://telehealth.hhs.gov/ |
| This Policy Finder accumulates and compiles telehealth-related laws and regulations across all 50 states and 4 additional jurisdictions. | https://www.cchpca.org/all-telehealth-policies/ |
| This website gives advice to patients on how to protect their privacy and personal data when using telehealth tools. | https://telehealth.hhs.gov/patients/additional-resources/data-privacy#:~:text=a%20telehealth%20visit?-,Are%20telehealth%20visits%20private?,Parked%20in%20a%20car |
| This website gives steps that organizations and medical practices can use to protect telehealth and healthcare data. | https://www.telementalhealthtraining.com/telehealth-explorer/13-steps-for-securing-patient-privacy-while-using-telehealth |
| This website provides federal and state data privacy laws and policy guidance that are required to protect patient health information. | https://telehealth.hhs.gov/providers/best-practice-guides/privacy-and-security-telehealth/privacy-laws-and-policy-guidance |
| Medicaid Resources | |
| This document shares information and guidance about telehealth for providers, including when to use telehealth, considerations for various populations, and federal/state billing policies. | https://www.cms.gov/files/document/telehealth-toolkit-providers.pdf |
| This toolkit provides strategies and policy considerations for services delivered via telehealth through Medicaid and CHIP benefits. | https://www.medicaid.gov/medicaid/benefits/downloads/telehealth-toolkt.pdf |
| This regularly updated website provided information on telehealth services through Medicare for providers and beneficiaries. | https://www.cms.gov/medicare/coverage/telehealth |
| This website outlines how states can use telehealth in Medicaid, including coverage, reimbursement, and flexibility in service delivery. | https://www.medicaid.gov/medicaid/benefits/telehealth/index.html |
| HIPAA | |
| This website explains guidelines for telemedicine including risk assessments, business associate agreements, patient identity verification, consent procedures, and securing patient information during remote care. | https://www.hipaajournal.com/hipaa-guidelines-on-telemedicine/#:~:text=Telehealth%20is%20HIPAA%20compliant%20when,obtaining%20patient%20consent%20where%20necessary |
| This website provides advice to help patients protect their health data when using telehealth tools and explains common privacy and security risks. | https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/telehealth-privacy-security/index.html#:~:text=Using%20video%20apps%20and%20other,even%20through%20a%20patient%20portal |
| This review examined studies conducted during the pandemic that identified privacy and security challenges in telehealth including environmental, technological, and operational factors. | https://pmc.ncbi.nlm.nih.gov/articles/PMC9860467/ |
| Though not focused on technology or telehealth, this website summarizes steps to become HIPAA compliant including creating policies, designating a privacy and security officer, training staff, monitoring compliance, handling incidents, and using compliance tools. | https://www.hipaajournal.com/become-hipaa-compliant/ |
| This website provides HIPAA compliant video conferencing tools for telehealth, including brief descriptions for each tool. | Braden A. The best HIPAA compliant video conferencing tools for telehealth. Technology advice (2020). Available at: https://technologyadvice.com/blog/healthcare/hipaa-video-conferencing-tools/. |
| FERPA | |
| This website explains FERPA and its requirements to protect the privacy of student education records including rights for parents and students. | https://studentprivacy.ed.gov/ferpa |
| This website offers guidance on how FERPA applies to virtual learning environments, particularly around privacy protections when using online educational services. | https://studentprivacy.ed.gov/resources/ferpa-and-virtual-learning |
| This website addresses common questions around student photos and videos under FERPA, clarifying when media counts as protected education records. | https://studentprivacy.ed.gov/faq/faqs-photos-and-videos-under-ferpa |
| This website describes how state and district leaders can request training or technical assistance from the Privacy Technical Assistance Center and offers guides for parents and students about FERPA rights. | https://studentprivacy.ed.gov/request-ptac-training-or-technical-assistance |
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